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I have attended 2 funerals recently the staff was extremely rude and unapproachable. The whole thing was very rushed and unprofessional in every way. Binks also have extra hidden chargers and don’t comply with time keeping I’m very disappointed with there services and would never recommend them in the future

Emma Darrington

19:17 18 Dec 25

I would not recommend to use this company. We used them many years ago for my grandma and they were very good. This time we used them we are not happy. We felt they had no empathy at all and felt at times they were rude. The communication was terrible and when we contacted them to ask any questions it felt like an inconvenience to them. The funeral was spoiled overall by them bringing a private ambulance and driving in front of everyone in it. It looked horrible and everyone was asking why it was there.

Lisa B

17:55 18 Dec 25

My friend recently passed away and we used these guys to help with arrangements, perfect, so easy, nothing was too much trouble and all just happened, totally took the stress out of a sad situation, thanks for your help team

VLARE SPOTLOBBLE

09:37 28 Oct 25

Wouldn't hesitate to recommend, did a wonderful job.

lovelylisat

06:29 06 Sep 25

Just wanted to thank Alex and Kelly, They are so lovely, personal and professional. Alex spoke at a memorial for my Dad. It was just perfect.

CousinJoe _

18:21 01 Jul 25

Kelly and Alex provided a wonderful service and send off for my mum in law. We cannot thank them enough. We would highly recommend them for their professionalism helpfulness and friendliness.

Karen Teggart

09:48 17 Nov 24

Mum passed recently at the ripe old age of 96 and we chose (wisely as it turned out) to use J W Binks & sons to take care of the funeral . Alex Binks was the consummate professional from start to finish , we were treated with sympathy and care throughout the whole process from start to finish. I would recommend this company to anyone, without any shadow of doubt. Thank you to all at J W Binks for making a difficult process as comfortable and reassuring as it possibly could be. David Griffiths

David Griffiths

08:11 22 Aug 24

Alex was very respectful and kind and helped us give our loved one the exact service she would have wished for. I cannot recommend highly enough.

Helen Lovett

04:16 13 Apr 23

Thankyou to Richard , Alex and the team for their kind thoughtful professional service. We have used Binks for Dad & recently Mums funeral. Such peace of mind that all is taken care of. Many Thanks once again.

Naomi Hird

14:12 04 Sep 22

Arrived at the scene only an hour after being called, despite it being out of hours and a weekend. Efficient service, and good communication throughout. The service and transport both went without a hitch and the price initially quoted was the price we paid with no hidden extras. As much as I hope I won't need their services, I wouldn't hesitate to use this family business again should the need arise.

Kathryn Rowling

14:49 02 Sep 22

Richard arranged the perfect send off for my dad. We had a lovely ceremony at Binks’ followed by interment of ashes at Cottingley. Everything was arranged with care and attention to detail. I’m sure my dad would have been very impressed.

paul crumpton

08:41 23 Aug 22

My dad passed away at home on July 11th 2022, we choose JW BINKS directors to look after my dad and give him the send off that he would of liked, he was not a religious man and JW BINKS ,Alex took this into account by offering a service of remembering my dad and his life. i was always aloud to take my time in making the funeral arrangement and never felt uneasy with Alex who went up and beyond his job by returning my dads ring in a little gift box, the little things mean so much, no wonder this business is celebrating 150 years. Alex you defiantly didnt miss your vocation in life Thankyou all for your patience understanding and respectfulness with organising my dads funeral. Hope you all love the cupcakes made specially for you all.

KAREN BERKELEY

10:38 22 Aug 22

A first class service. Everything was handled professionally in an efficient and timely manner. We have really appreciated your regular updates and communication. It made the whole process easy to manage with the rest of the family and stress free.

Jennifer Alvin

08:50 04 Aug 22

Would highly recommend J W Binks Funeral Directors. Alex was absolutely fantastic as were all the staff. Alex was very professional from start to finish, everyone commented how perfectly he conducted my Dad's ceremony. Thank you Alex and all the staff.

Deborah

05:58 18 Jun 22

We are proud to have worked with JW Binks for the last five years, we have found them to be personal, professional and caring. We share a commitment to offering families the highest level of service.

Ashes into Glass

15:11 11 Oct 19

I would recommend that you use the services of J W Binks Funeral Directors. The funeral arrangements for our Father were completed in a very professional manner and we were treated with dignity and respect.throughout the process. I think the fact it is a family business means a more personal service.

Mark Cooper

13:22 19 Aug 19

We have always used JW Binks for are family's funerals, my baby sister Donna's in 1976, my Dad in 2007 and my Grandfather 2008. My family thanks your family for all that you do.

Marie B

09:16 13 Jul 19

I have used JW Binks three times now and would recommend them to everyone. So professional. So Kind. So helpful. You feel like everything is being taken care of for you. A big thank you to all at JW Binks

Izabela Heron-Adams

14:49 07 Dec 18

We called upon J W Binks at our time of need for my Mother 14 years ago and then again for my Father a month ago. Alex, Richard and Anne were very professional and compassionate and nothing was too much trouble.

Julie Jordan

07:56 07 Sep 18

Fantastic service from the first phone call. They just took care of everything, took the time to take us through all the options, got everything organised the way we wanted it and made us feel like nothing was too much trouble. I think the most important thing of all is that we all felt that they took really good care of my Grandad and treated him with dignity. On the day itself the professionalism of the people involved was outstanding and they did everything they could to make the service run flawlessly. In such a difficult time it was such a relief to have someone reliable organising things and they defiantly took a lot of stress out of the process. Things like this are never nice, but I couldn't recommend JW Binks highly enough. We would especially like to thank Ann who when above and beyond in organising everything and on the day.

Craig Hall

10:45 16 Jun 18

We had excellent service from start to finish. Everyone was very helpful and nothing was too much trouble on the day. The day of my Mum's funeral went as well as could be expected. Thank's to all staff at J W Binks

Laurence Newsome

14:32 23 Feb 18

We recently used Alex Binks for my dear mum's funeral. I flew in from New Zealand to assist my brother and father with the arrangements. Alex was nothing short of professional and efficient whilst having a great (at times funny) manner with us..that was only used as and when appropriate - this helped all of us during a very emotional time. We are not religious so chose a civil service which we were able to create the script for...Alex guided us all the way but allowed us the freedom to do as Mum would have liked. The service went smoothly...Alex nearby to step in if we were unable to read our parts. Alex also recommended a fantastic caring caterer Mandy and staff who went above and beyond (as the numbers far exceeded our expectations, returning to our family home for the wake!!) But she remained calm and catered for all with delish food..and cleaned up!! A lovely lady. So what was a very emotional day for me and my family...it was lighted by using Binks - professional and empathetic funeral directors.I rate 5 stars plus 😊

Alison Kenny

04:48 20 Feb 18

After the death of my Grandad my Mum chose JW Binks to take care of all of the arrangements. The staff were professional at all times and nothing was too much trouble. We struggled on a lot of the things that we wanted to say had happened in his life, but Alex was there to help guide us and make suggestions. Could not have been a greater Funeral Directors to have worked with. I would certainly highly recommend.

Vikki Day

14:01 19 Feb 18

Thankyou to all at JW Binks for the caring, efficient & professional service they provided for my mums recent funeral.

Peter Gumbley

11:03 12 Apr 17

This is the second time we have used JW Binks and their help and service was excellent. Richard provided us with a lovely service for our mam Mavis which helped ease our sad loss, and also with our Dad Ken, 3 years ago. Please thank everyone involved at JW Binks on behalf of Jenny and all the Chilvers family.

jenny chilvers

06:49 28 Feb 17

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