First Concerns

First Concerns

When someone close to you dies knowing what will happen next can often help you to deal with the grief. At J W Binks Funeral Directors, we are on hand to answer the phone to offer you help and advice 24 hours a day, 365 days a year.

When death occurs in the home/nursing home

The first thing to do, when somebody dies at home, is to contact a doctor who will then visit to confirm/certify the death. Usually this will be the family doctor who will come when their surgery hours finish, however if the death occurs outside of surgery hours then it may be an on-call doctor or community nurse that attends. Once the death has been confirmed by a medical professional then you can contact J W Binks Funeral Directors to attend at the home or nursing home where we will bring your loved one into our care at our private chapel of rest. The doctor that attended the deceased during their last illness may then issue the Medical Certificate of Cause of Death later that day or the next working day. This certificate is needed in order to Register The Death. If the doctor is uncertain of the cause of death or hasn’t visited the deceased within the last 14 days, then the death may be referred to the Coroner. Information on Coroner’s procedure can be found here. If the death was unexpected, you should dial 999 and ask for an ambulance and police immediately. The paramedics will attempt to carry out resuscitation or will confirm the death. The police will then contact a funeral director on your behalf. At this stage you can nominate J W Binks Funeral Directors as your preferred choice.

When a death occurs in a hospital/hospice

The next of kin will be notified by the nursing staff as soon as possible if they are not present. The bereavement officer will then make the necessary arrangements and inform you about collecting the Medical Certificate of Cause of Death and any personal property. Once the necessary paperwork is complete at the hospital J W Binks Funeral Directors can bring your loved one into our care. You can contact us any time after a death in a hospital/hospice. If the deceased died within 24 hours of having been admitted to hospital, during an operation or under anaesthetic then the death may be referred to the coroner.Information on Coroner’s procedure can be found here.

When death occurs away from home

If a death occurs away from home, then the hospital staff will take care of the formalities listed above. Alternatively, if the death occurred in the community, a local funeral director may be asked to take your loved one into their care until such a time as they can be brought back to our chapel of rest. J W Binks Funeral Directors can deal with all the arrangements in both areas and we are here to give you any advice and support. If a death occurs abroad then we can help you to understand and guide you through the options that are available.